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Welcome to Babyl

The largest digital health service provider in Rwanda.

2,500,000+Registered Users

3,500,000+Consultations Performed

Our Mission

Babyl believes it is possible to put an accessible and affordable health care service in the hands of every person on earth.

How? By combining the ever-growing computing power of machines with the best medical expertise of humans to create a comprehensive, immediate and personalised health service and making it universally available.

Quick Access to GPs and Nurses

Did you know that many medical conditions can be diagnosed without needing to visit a physical health facility? Digital health can be a convenient way to access healthcare.

Booking an appointment is easy. Simply dial *811# from your phone, book an appointment, and a doctor will call you at a scheduled time.

Prescriptions on your phone

After the consultation, prescription codes are sent directly to you via SMS code, and can be redeemed from your usual health facility.

Laboratory Tests

Laboratory tests codes are also sent by our doctors via SMS code. Lab tests can be completed at any partner clinic, health center or laboratory.

Artificial Intelligence

Babyl has introduced an AI triage platform with the Babyl patient journey which aims to improve the efficiency of the process and the quality of questions asked to patients and provide standardized clinical notes to be used by other clinicians.

Babylon’s AI has been fully localized to the Rwanda context. Our approach to localization includes epidemiology, language, care pathways and culture.


"Babyl’s investment in Rwanda contributes Rwanda’s National Strategy for Transformation, particularly ensuring access to quality health for all; and establishing Rwanda as a globally competitive knowledge-based economy by reinforcing partnerships to build skills with practical application in health."

Clare AkamanziCEO, Rwanda Development Board

"The use of technology to deliver government services to Rwandans citizens has been at the core of the national ICT strategy. Whilst Rwanda has done extremely well in applying ICT to deliver most government services, the introduction of Babylon AI allows us to augument human capacity in a chronically understaffed sector that has been put under even more pressure due to the pandemic. Through this technology, Babyl is elevating the quality of treatment for every online patient irrespective of where they are in the country."

Paula IngabireMinister of ICT and Innovation

"Improving people’s lives has always been my dream. I chose to do it through providing health care. Today, it is even easier to deliver health care thanks to digital health, which is a broad and growing sector. For me, digital health means preventing diseases, helping patients monitor and manage chronic conditions, lowering the cost of health care and more. For me, digital health is the future."

Dr Darlene BigirumwamiBabyl practitioner

"I didn’t queue at the Health center. I talked to the clinician on the phone and was prescribed medication and I am now feeling very well. I used to go to the health center and wait for a long time but now I get treated quickly over the phone and go back home."

Nzamwita Akuze GenerosePatient
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